Terms And Conditions

Last updated: January 2026
  1. These Terms and Conditions govern the web development, design, and related digital services provided by Saclen. By engaging with our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not proceed with using our services.
  2. Saclen provides professional services including custom web development, WordPress development, front-end and back-end development, UI implementation, optimization, and other related digital services. The details, scope, timeline, and deliverables for each project will be defined in a written proposal or agreement approved by both parties.
  3. Clients are responsible for providing accurate and complete project information, content, brand materials, access credentials, and any required resources. Delayed or incomplete submissions may affect project timelines. Clients must ensure that all provided materials are lawful and do not infringe any third-party rights.
  4. Project fees are outlined in the proposal before work begins. Payments may include an initial deposit, milestone payments, or a final payment upon completion. Work may be paused if scheduled payments are not made. All payments are non-refundable unless stated otherwise in writing.
  5. Projects include a set number of revisions as specified in the proposal. Any request beyond the included revisions or outside the agreed project scope will be considered additional work and may result in extra charges.
  6. Estimated timelines are provided based on the information available at the time of agreement. Delivery times may change depending on client feedback, resource availability, or other unforeseen factors. Saclen is not responsible for delays caused by the client or external circumstances beyond our control.
  7. Upon full payment, the client receives ownership of the final approved website, code, design assets, and other deliverables created specifically for the project. Saclen retains ownership of internal tools, reusable components, development methods, and frameworks unless otherwise agreed in writing.
  8. Some projects may require third-party platforms, hosting services, plugins, APIs, or software tools. Clients are responsible for any associated licenses, subscriptions, or fees. Saclen is not responsible for issues arising from third-party services.
  9. Ongoing support or maintenance after project completion is not included unless the client subscribes to a maintenance plan. Any updates, fixes, or requests after delivery may be billed separately unless otherwise agreed.
  10. Both Saclen and the client agree to treat all confidential information shared during the project with strict confidentiality and not disclose it to any third party unless required by law or mutually agreed.
  11. Saclen is not liable for any direct or indirect damages arising from the use of the delivered website or services, including loss of data, service interruptions, security incidents, or third-party failures. Clients are responsible for managing appropriate backups and security measures.
  12. Either party may terminate a project if the other party fails to meet its obligations. In such cases, the client must pay for all completed work and work in progress up to the termination date. Saclen may terminate services if the client violates these Terms or engages in unlawful activities.
  13. These Terms are governed by the laws of Bangladesh. Any disputes will first be addressed through good-faith negotiation, and if unresolved, may proceed through the appropriate legal process.
  14. Saclen may update or modify these Terms at any time. Continued use of our services after any updates constitutes acceptance of the revised Terms.